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Contact Cheap Caribbean Customer Service

How to Reach a Person at Cheap Caribbean

Verified Contact Information

Toll-Free Number:

  • 1-800-915-2322
Call Now
Send Message

Customer Service:

  • 1-800-786-0435
  • 1-800-915-3162

Accounting/ Billing:

  • 1-877-729-1815
    Gift Card Balance Inquiries

Claims:

  • 1-866-389-5378
    For All Post-Departure Travel Insurance Claims

Headquarters:

  • 1-844-405-6201

Sales/ Reservations:

  • 1-877-584-2775
    Groups (For 10 or More Rooms)
  • 1-844-904-0189
    Individual Reservations (For 9 Rooms or Less)

Customer Service:

customercare@cheapcaribbean.com

Legal:

datarequest@cheapcaribbean.com

Media:

socialteam@cheapcaribbean.com

Sales/ Reservations:

reservations@cheapcaribbean.com
ecommerce@applelg.net
mediarequests@cheapcaribbean.com

Cheap Caribbean Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Cheap Caribbean Phone Number
1 (800) 915-2322
Average Hold Time
00:02:01
Average Calls duration
2 minutes
Most Popular Cheap Caribbean Email Address
customercare@cheapcaribbean.com
Cheap Caribbean Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
View full overview

How to Contact Cheap Caribbean Customer Service?

Cheap Caribbean has made it easy for customers to contact the support team by publishing different phone numbers. The most popular phone number is 1-800-915-2322, available at any time, seven days a week. You can also directly talk to a representative at the headquarters by dialing 1-844-405-6201. Another phone number for Cheap Caribbean is 1-800-786-0435. If you are unable to reach out to these numbers, dial 1-800-915-3162. For concerns related to accounting, billing, and gift card balance inquiries, the number is 1-877-729-1815. If you need assistance with post-departure travel insurance claims, dial 1-866-389-5378.

There is no Cheap Caribbean 24-hour customer service team. However, there are business hours during which you can directly interact with an expert. You can contact the customer service team between 9:00 AM and 9:00 PM EST. This allows you to get the help you need as quickly as possible with minimum hassle. For customers looking to contact the sales agents, the company’s customer service hours start at 9:00 AM and end at midnight EST, Monday through Sunday. If you need to call for vacation planning assistance, the hours range between 9:00 AM and 12:00 AM EST.

To contact Cheap Caribbean customer service via their website, follow the simple steps mentioned. First, head to the official website and then to the Contact Us option. You will be able to get queries on topics ranging from policies to bookings and pre-travel to general inquiries. The website also gives you an alternative to chat with an agent to get the necessary assistance. However, if you'd like to help yourself, browse through some of the frequently asked questions. This section provides you with the solutions to the most common problems faced by customers.

PissedConsumer Club

Contact Information

Cheap Caribbean Website:

Cheap Caribbean Help Center:

Corporate Office Address:

CheapCaribbean.com, Inc.
15725 Dallas Pkwy., Suite 150
Addison, Texas 75001
United States

Other Info (opening hours):

Sales Agents Hours:

Monday - Sunday: 9:00AM-12:00AM (EST)


Customer Service Agents Hours:

Monday - Friday: 9:00AM-9:00AM (EST)


Locations:

Doylestown

2003 S. Easton Road, Suite 100,

Doylestown, Pennsylvania 18901, US


Phoenix

1500 E. Thomas Road, Suite 200,

Phoenix, AZ 85014, US


Privacy Inquiries

Cheap Caribbean

Attn: Data Request

8969 N. Port Washington Rd.

Milwaukee, WI 53217

More contact details

How Customers Rate Cheap Caribbean Support?

5.0 / 5
Good

Based on 405 calls to Cheap Caribbean customer support through PissedConsumer.com and 2 survey responses.

Total Calls
405
Avg Call Duration
02:01
Issues Resolved
7%

Why Customers Call Cheap Caribbean?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 35%
  • Request for Information 14%
  • Return/ Replace 11%
  • Payments and Charges 10%
  • Product/ Service 10%
  • Activation/ Cancellation 7%
  • Shipping and Delivery 4%
  • Refund 4%
  • Account 3%
  • Staff 1%
  • Cards <1%

Customer Inquiries & Issues

35%
  • "to book all inclusive resort in ***"
  • "Book a trip"
  • "Book reservations"

Request for Information

14%
  • "Can I pay half of my trip"
  • "Question about transportation"
  • "Want to know what all inclusive includes"

Return/ Replace

11%
  • "Change my due date to pay"
  • "Trip changes"
  • "Change flight time"

Payments and Charges

10%
  • "Payment"
  • "credit"
  • "Charging travel plans"

Product/ Service

10%
  • "Major complaint"
  • "Purchase vacation"
  • "Error"

Activation/ Cancellation

7%
  • "Canceled flights"
  • "Cancel my reservation"
  • "They canceled my trip"

Shipping and Delivery

4%
  • "I didn't get refund"
  • "Vacation package"
  • "Did not receive refund"

Refund

4%
  • "Refund"
  • "Refund credit"
  • "Refund airline"

Account

3%
  • "Recovery my reservation"
  • "Account"
  • "need to sign in"

Staff

1%
  • "I *** the name of the taxi service I paid for"
  • "Manager"
  • "I can't get in touch with them. Saying number not in service"

Cards

<1%
  • "Crédito card"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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