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We booked an all inclusive trip to Dominican Republic. We went from Set 3-9. Hurricane Irma was scheduled to come on Thursday the 8th. On Tuesday at 5pm, theu closed all pools, the beach, and all restaurants but the buffet. They also stopped serving liquor. There was...
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1.0
#1117388
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I went to mexico on cheap caribbean and I was left without a shuttle and that scare the *** out of me, because Amstar was calling for me and they were not getting any answer to my tranportion to the hotel. I was feaking out because they keep me for over an hour. So...
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3.2
Torreon, Coahuila De Zaragoza
I liked
  • Price for the trip was cheap
I didn't like
  • Abandoned at the airport
  • I was left alone without a shuttle bus
#1094506
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Booked a trip through CC, bought the extended coverage insurance because it covered just about everything and paid a deposit using my credit card. We were unable to go due to work issues and I cancelled and submitted a claim. Their insurance company Allianz reimbursed...
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1.5
#1091267
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Cheap Caribbean - Nate, impending danger

Cheap Caribbean
#1111538
1.5
Details
After going through Harvey in Houston, my wife and I cancelled our trip to Cancun/Tulum on 10/6/2017, since Nate was going to hit the area on the day of our traveling. Cheap Caribbean was of not much help, charged us all fees, we waited for one hour on hold for them to pick up the phone. Not booking through them again!
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Sunscape Puerto Vallarta Resort Review

Cheap Caribbean
#783939
2.5
Details
Had my phone stolen from my room while it was on the charger. Security verified we left room into the lobby at 7:47. Someone employed there checked into our room at 8:01. Cameras show us returning from dinner at 8:46. It was evident it was an employee bc our cards didn't have a room # but was told nothing can be done.
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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Cheap Caribbean Vacation Package Review

Cheap Caribbean
#643163
We booked grand oasis in cancun but now we are staying in oasis cancun and they won't change it told us this is what we booked this place and the supervisor of cheap carribbean told me to deal with it and hung up on me . I'd advise anyone to go to through another travel agency Do Not Use Cheap Carribbean you'll get screwed believe me
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Hotel Staff Review

Cheap Caribbean
#506111
I bought an all inclusive package from chea caribbean for my family and I to the bahamas. We were robbed by the hotel staff. The manager threatened us not to file police report and cheap caribean did nothing to solve the loss. Do not book with cheap caribbean and do not go to breezes bahamas!
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The worst customer service! never replay back. Misleading with information. I wish I have read the reviews before I booked from them. A good company is one that know how to solve situations, especially if it because of it mistake. They have all conversations on record...
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1.0
I didn't like
  • Refused refund
  • Disrespectful employees
  • Poor customer service
#1080677
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We are writing to you due to the disappointment in the service we received on our recent trip to Montego Bay, Jamaica. From the transportation to get there, staying at the resort and our transportation back home has been less then relaxing. We scheduled this trip not...
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will never order a vaction package from Cheap Caribbean again. We stayed at the Oaisis Lite in Cancun Mexico with an other couple that had the same experience with the company. I was told I would have a ride from the Cancun airport to the resort. Didn't happen. I was...
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1.0
#1016652
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In June, we booked a vacation to Canoun for Christmas. We've stayed at Riu Palaces before, and have loved them, so we chose the Riu Palace Las Americas for this trip. 5 days prior to our departure, I visited the website for Riu to check the dinner dress code. I...
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2.2
#983860
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Cheap Caribbean - Customer Care Review from Brooklyn, New York
Cheap Caribbean - Customer Care Review from Brooklyn, New York
I went to the Dominican Republic with cheap Caribbean . Hurricane Matthew hit the hotel while we were there . There were red flags at the beach every one of the 5 days . Red flags mean no swimming for our own safety . I emailed cheap Caribbean and they told me that the...
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Anonymous
Ruben

Should have gotten insurance

1.7
I liked
  • Initial deal
  • Resort
I didn't like
  • Customer service
  • Dishonest service
  • Abandoned at resort
#932366
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I purchased a vacation to Jamaica with Cheap Caribbean. The flight is scheduled to get into Jamaica about 1 day before a powerful hurricane (Matthew) is expected to hit the island. Cheap Caribbean would not refund the money I paid. They claim that the airline...
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1.0
I didn't like
  • Refused refund
#928778
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I purchased a vacation to Jamaica with Cheap Caribbean. The flight is scheduled to get into Jamaica about 1 day before a powerful hurricane (Matthew) is expected to hit the island. Cheap Caribbean would not refund the money I paid. I have spent several hours on the...
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#928775
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