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We are writing to you due to the disappointment in the service we received on our recent trip to Montego Bay, Jamaica. From the transportation to get there, staying at the resort and our transportation back home has been less then relaxing. We scheduled this trip not...
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will never order a vaction package from Cheap Caribbean again. We stayed at the Oaisis Lite in Cancun Mexico with an other couple that had the same experience with the company. I was told I would have a ride from the Cancun airport to the resort. Didn't happen. I was...
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1.0
#1016652
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In June, we booked a vacation to Canoun for Christmas. We've stayed at Riu Palaces before, and have loved them, so we chose the Riu Palace Las Americas for this trip. 5 days prior to our departure, I visited the website for Riu to check the dinner dress code. I...
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2.2
#983860
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Sunscape Puerto Vallarta Resort Review

Cheap Caribbean
#783939
2.5
Had my phone stolen from my room while it was on the charger. Security verified we left room into the lobby at 7:47. Someone employed there checked into our room at 8:01. Cameras show us returning from dinner at 8:46. It was evident it was an employee bc our cards didn't have a room # but was told nothing can be done.
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Cheap Caribbean Vacation Package Review

Cheap Caribbean
#643163
We booked grand oasis in cancun but now we are staying in oasis cancun and they won't change it told us this is what we booked this place and the supervisor of cheap carribbean told me to deal with it and hung up on me . I'd advise anyone to go to through another travel agency Do Not Use Cheap Carribbean you'll get screwed believe me
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Hotel Staff Review

Cheap Caribbean
#506111
I bought an all inclusive package from chea caribbean for my family and I to the bahamas. We were robbed by the hotel staff. The manager threatened us not to file police report and cheap caribean did nothing to solve the loss. Do not book with cheap caribbean and do not go to breezes bahamas!
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Other Product Review

Cheap Caribbean
#496067
I was recently made aware that not only are most if the complaints true from tbe cuatomers here; their practices in house are just as apalling. Siding with an anti *** manager to cherry pick excuses to get their *** employees fired is simply disgusting. I, and many others that I know (who travel frequently) will NOT be using this sad excuse of a company.
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Cheap Caribbean Customer Care Review from Brooklyn, New York
Cheap Caribbean Customer Care Review from Brooklyn, New York
I went to the Dominican Republic with cheap Caribbean . Hurricane Matthew hit the hotel while we were there . There were red flags at the beach every one of the 5 days . Red flags mean no swimming for our own safety . I emailed cheap Caribbean and they told me that the...
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Anonymous
Ruben

Should have gotten insurance

1.7
I liked
  • Initial deal
  • Resort
I didn't like
  • Abandoned at resort
  • Dishonest service
  • Customer service
#932366
Reply to reviews
I purchased a vacation to Jamaica with Cheap Caribbean. The flight is scheduled to get into Jamaica about 1 day before a powerful hurricane (Matthew) is expected to hit the island. Cheap Caribbean would not refund the money I paid. They claim that the airline...
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1.0
I didn't like
  • Refused refund
#928778
Reply to reviews
I purchased a vacation to Jamaica with Cheap Caribbean. The flight is scheduled to get into Jamaica about 1 day before a powerful hurricane (Matthew) is expected to hit the island. Cheap Caribbean would not refund the money I paid. I have spent several hours on the...
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#928775
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My family and I made reservations and then went on a vacation at the Grand Cozumel Resort in Cozumel, MX which was booked through Cheap Caribbean. The resort was ok, the service from the staff was great. The food sucked, with the exception of the dinner service. My...
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Anonymous
Anonymous

We are in process of href= https://allinvillas.com/premier-all-inclusive-villa-negril-jamaica/> building premier destination for all-inclusive travel in the Caibbean . We are ...

Anonymous
Anonymous

We are in process of href= https://allinvillas.com/premier-all-inclusive-villa-negril-jamaica/> building premier destination for all-inclusive travel in the Caibbean . We are ...

2.5
I liked
  • Most of the vacatioin
I didn't like
  • Hard handed sales pitches during my vacation
#884234
Reply to reviews
CheapCarribean.com cancelled our trip 7 hours before departure and refused to issue a refund, saying that it wasn't their fault. It has given us credit voucher that expires in one year and has $200 per person exchange fees. We cannot get our money back even though we...
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Anonymous
Ann Onamoose

Backstory? Something must have happened that caused your trip to be cancelled. None of my trips have been cancelled and if they had been, travel insurance!

Anonymous
Anonymous

Your letter is well written...i hope you send this letter to the federal trade comission...please file a complaint.

1.5
I liked
  • Initial deal
I didn't like
  • Poor customer service
  • Customer service
  • Disrespectful employees
#778024
Reply to reviews
Review about Cheap Caribbean Vacation Package from New York, New York
Review about Cheap Caribbean Vacation Package from New York, New York
Review about Cheap Caribbean Vacation Package from New York, New York
Review about Cheap Caribbean Vacation Package from New York, New York
CheapCaribbean has false advertising!! And don't try to contact a customer service representative they won't answer or are even concern!! They have hotels as 3 1/2 stars and fake pictures and services!! I booked a 7 day vacation to Belevue Dominican Bay in Boca chica...
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Anonymous
Anonymous

We are in process of building premier destination for all-inclusive travel in the Caibbean . We are a all inclusive holiday package travel agency for the Cairbbean. Please do...

Anonymous
Anonymous

I have used services from https://allinvillas.com/ , I would be pleased to recommend their services for All-inclusive resorts in the Caribbean.How were they different:- They T...

2.5
#768628
Reply to reviews
Booked a trip via their website. During this time I was not able to reserve seats for the flight. Silly me, as I was going through t e booking process, I assumed this would be possible at a later point in time. That time never came, as I was booking on line. So the...
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Anonymous
StanMan

Your fault. Maybe when the website isn't asking you to pick seats you call and ask or read something, anything, on their website to find out how that works.

I didn't like
  • Poor customer service
  • Unprofession conduct of staff
#739649
Reply to reviews