Cheap Caribbean Complaints and Reviews

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Cheap Caribbean
Main address: 2003 S. Easton Road Suite 100 18901 Doylestown PA
1-800-915-2322, , reservations@CheapCaribbean.com
  • 33+2 mobile complaints
  • $32K claimed losses
  • $913 average
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I bought an all inclusive package from chea caribbean for my family and I to the bahamas. We were robbed by the hotel staff. The manager threatened us not to file police report and cheap caribean did nothing to solve the loss. Do not book with cheap caribbean and do not go to breezes bahamas! Add comment

I wanted to go on vacation so I called this company for their proffecional guidence (do not trust them) I spoke to a young lady that was pleasant and told her what I was looking for, she immediately highly recommend this place in the Dominican Republic, since I was open to ideas She sold me, not realizing that I was paying for a "Timeshare presentation" that she forgot to disclose to me. We get... Read more

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When confronted with passport problem with a family member we attempted to reschedule our trip. First 2 attempts we were hung up on after waiting to get a rep for 45 minutes. Finally talked to a rep thinking we were getting somewhere. Too good to be true after calling back to make the final change. According to one rep we were given wrong info from another. Basically saying they lied. Our... Read more

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I booked a trip to Barbados on April 4th. I was debating between going with Cheapcaribbean.com or Expedia and chose Cheapcaribbean.com because they offered a 400 dollar island credit voucher to use on the island while there because we booked 7 nights. I spent a lot of time on the phone with the agent and was told I qualified. Her and I were even looking online together and found a website... Read more

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I was recently made aware that not only are most if the complaints true from tbe cuatomers here; their practices in house are just as apalling. Siding with an anti *** manager to cherry pick excuses to get their *** employees fired is simply disgusting. I, and many others that I know (who travel frequently) will NOT be using this sad excuse of a company. Add comment

Signed-up for Cheap Carribean's Newsletter to receive a $50.00 savings when booking online. Received promocode "WELCOMEFEB50". Having this code in hand, I continued to book an expensive family vacation online thinking I would save $50.00, but there was no place in in the reservation process to enter a promocode. I thought that maybe the the $50 dollar savings, as advertised, would be credited at... Read more

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A few years ago I was given an image from CheapCaribbean to use in a banner ad. More recently I have discovered that they provided that image without owning the rights to use it and now I am being sued for THEIR fraudulent use of that image. They even admitted to their responsibility in an email. After nearly 2 YEARS of trying to get them to finalize responsibility for their actions they still... Read more

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The agent said this was a great price and it wouldn't go more than $100 lower than my price at the most but I would probably lose the flights if I waited and they would probably go up. I'm a sap to believe him but I gave into the pressure to book or loose the flights. Now 4 days latter it is $800 cheaper and they say tough it's too late to do anything. I filed a complaint with my credit card... Read more

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I booked a trip to the Dominican Republic for July 2013 and I had read several awful reviews of that resort but decided to give them a try anyway. Before we left I called Cheap Carribean to change resorts because I had read that unless you were VIP, your service there would be horrible. The agent assured me that booking through them made us VIP and not to worry. Big Fat Lie!! We got terrible... Read more

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My bf and I spent 6 nights in Riviera Maya-Mexico (Grand Oasis Tulum). For 4 whole days, the hotel did not have electricity of water (yes, no water even to use the loo). We saved that money for these special vacations and ended up being a complete nightmare. We got a letter from the hotel making themselves responsible for this and agreeing to give all our money back. Now cheapcaribbean are... Read more

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