• Slow service1 votes
  • Refused refund1 votes
  • Abandoned at resort1 votes
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  • Apr 16
  • Travel Agencies
  • Vacation Package
  • 109
  • REVIEW RATING 4/5

I called Cheap Caribbean's 800 number and spoke with an agent. He recommended that I book with him rather than online because he could get us things like specific room accommodations, ground floor, beachfront and extra towels. I booked our trip with him at around 9PM and he assured me that we if I needed to make any changes they could be made within the next 24 hours. The following morning I... Read more

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  • Mar 02
  • Travel Agencies
  • All Inclusive Vacation Package
  • 235
  • REVIEW RATING 4/5

After reading what happened to other folks in the hands of these dirtbags, our story is not that bad. We spent six nights at Secrets Capri Riviera Cancun. Excellent staff and accomodations, the drunks in the pool, who thought they were howler monkeys very early in the pm, were not especially pleasant, but that was not the hotel's problem. Our issue is that the sales representative told us that... Read more

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  • Nov 18, 2014
  • Travel Agencies
  • Pittsburgh, Pennsylvania
  • Trip
  • 443
  • REVIEW RATING 5/5

The short version of the below story is: Avoid Cheapcaribbean.com as if your time and money depended on it, because they do. We booked a family trip to Riviera Maya through Cheap Caribbean, mainly because their prices seemed to be lower than anything else we could find out there. They also offered a charter flight from Pittsburgh, where if we booked on our own we’d have to take a one stop.... Read more

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  • Sep 05, 2014
  • Travel Agencies
  • Houston, Texas
  • Unfair Service
  • 418
  • REVIEW RATING 5/5

CheapCaribbean is the most dishonest, unethical company I have ever encountered. They claim they provide a service but I still cannot figure out what that service actually is. In September 2013, I booked a Puerto Rico vacation for two with the "Beach Experts" at CheapCaribbean two days in advance of departure. I trusted the agent and asked him repeatedly what the weather was like in San Juan. ... Read more

Was this review helpful? 5 0

  • Aug 23, 2014
  • Travel Agencies
  • Loughman, Florida
  • All Inclusive Accommodations
  • 197
  • REVIEW RATING 4/5

We booked an all inclusive in St Thomas, USVI. After arriving, we were less than impressed with the accommodations. We decided to look around the resort (Sugar Bay) before making our decision. It was evening when we arrived and dark when we got back to our hotel room. After sleeping 1 night at the location we took a closer look. There was black mold in our room, the bathroom ceiling was peeling... Read more

Was this review helpful? 1 0

  • Aug 06, 2014
  • Travel Agencies
  • Trip Cancellation
  • 156
  • REVIEW RATING 4/5

Refund the full amount for all 5 travelers on the confirmation. The company should have emailed concerns to me to inform me that I had 24hrs to contact them if I wanted to continue or not. They shouldn't have booked travel until they contacted me to confirm the concern they wanted to bring to my attention, in the voicemail left by Mia that I didn't know about. Given the run around and finally... Read more

Was this review helpful? 1 0

I bought an all inclusive package from chea caribbean for my family and I to the bahamas. We were robbed by the hotel staff. The manager threatened us not to file police report and cheap caribean did nothing to solve the loss. Do not book with cheap caribbean and do not go to breezes bahamas! Add comment

  • Jun 29, 2014
  • Hotels and Resorts
  • Brea, California
  • Vacation Package
  • 236
  • REVIEW RATING 5/5

I wanted to go on vacation so I called this company for their proffecional guidence (do not trust them) I spoke to a young lady that was pleasant and told her what I was looking for, she immediately highly recommend this place in the Dominican Republic, since I was open to ideas She sold me, not realizing that I was paying for a "Timeshare presentation" that she forgot to disclose to me. We get... Read more

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  • Jun 16, 2014
  • Travel
  • Doylestown, Pennsylvania
  • Travel Booking Agency
  • 109
  • REVIEW RATING 3/5

When confronted with passport problem with a family member we attempted to reschedule our trip. First 2 attempts we were hung up on after waiting to get a rep for 45 minutes. Finally talked to a rep thinking we were getting somewhere. Too good to be true after calling back to make the final change. According to one rep we were given wrong info from another. Basically saying they lied. Our... Read more

Was this review helpful? 1 0

  • Jun 14, 2014
  • Travel
  • Las Vegas, Nevada
  • Vacation Booking
  • 230
  • REVIEW RATING 5/5

I booked a trip to Barbados on April 4th. I was debating between going with Cheapcaribbean.com or Expedia and chose Cheapcaribbean.com because they offered a 400 dollar island credit voucher to use on the island while there because we booked 7 nights. I spent a lot of time on the phone with the agent and was told I qualified. Her and I were even looking online together and found a website... Read more

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